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Policies
TERMS & CONDITIONS
All sales will be limited to the terms and conditions contained herein. An objection by Buyer to any of the terms contained herein shall be deemed to have been waived if we do not receive the objection in writing within 15 days of receipt of invoice or acknowledgement or before part of the merchandise or services is accepted by Buyer, whichever may occur first.
WARRANTY DISCLAIMER
All products made by or sold by Seller are inspected before shipment. If any goods prove to have been defective in material or workmanship at time of shipment, and a claim is made by Buyer in the manner set forth below, Seller will repair or replace the goods, at Seller's sole option. Unless otherwise agreed by Seller in writing, Seller makes no warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. In no event shall Seller be liable to Buyer for incidental or consequential damages.
STATUTE OF LIMITATIONS
Any action for breach of contract of sale must be commenced by Buyer within one year after the cause of action has accrued.
PAYMENT
Prices and terms of payment are shown on the applicable acknowledgments and/or invoice forms. Terms are from date of invoice and not from date the goods are received. No extra dating. All payments shall be made in U.S. dollars. Any amounts past due are subject to a service charge of 1% per month on the unpaid balance, unless applicable laws require a lesser charge. Custom screen printed banners and flags are subject to variation in quantity. All orders subject to 10% variance. Order accepted only on the basis that final invoice will reflect actual quantity delivered and customer agrees to accept and pay for overruns. All prices are subject to change without notice.
PRICES
Prices on acknowledged orders are firm. Prices listed on website are subject to change without notice. Quotations for stock, custom made & special order merchandise are valid for 30 days after issuance.
MINIMUM BILLING
We have no minimum charge for orders.
RETURNS
All returns must be authorized in advance by Seller within 30 days of receipt of goods by Buyer. Buyer must prepay all freight on authorized returned goods. Freight claims resulting from return shipment are the responsibility of Buyer. Credit on account minus a re-stocking fee charge will be made upon inspection of returned good. Custom, non-stock and special order items are not returnable. Returns will not be accepted after 60 days from date of invoice and no adjustments of any kind will be made after 90 days from date of invoice.
SHORTAGES
Claims for shortages must be made by Buyer within (48) hours of receipt of the goods, and no claims made after the expiration of such period will be entertained or allowed.
DELAYS
All orders are accepted by Seller upon the express understanding by Buyer that Seller shall not be liable for delays in delivery of the goods or inability to deliver the goods caused by or due to inability to obtain transportation, equipment, or material, or by reason of fires, floods, storms, embargoes, actions of any military or civil authorities, whether legal or de facto, strikes, labor difficulties, riots, lock out, acts of God, or other similar or different circumstances beyond the control of the Seller.
FREIGHT
All costs of freight, transportation, or mailing, unless prepaid, and all demurrage charges shall be paid by Buyer. Buyer shall also pay for all increased freight rates whether prepayment for freight rates has been made or not. Likewise, if freight charges have been prepaid and the actual freight charges are less than quoted, buyer forfeits the difference.
DELIVERY
Delivery of the goods by Seller to the carrier at the point of origin shall constitute delivery of the goods to Buyer and thereafter the shipment of the goods shall be at Buyer's risk. All claims and allowances for damage to the merchandise incurred in transit must be filed against and presented to the carrier by Buyer. Goods sent by mail are insured at cost of Buyer.
ARTWORK, DIES, TOOLS & PATTERNS
Charges made for artwork, dies, tools & patterns are part of the purchase price of the goods and do not convey ownership to Buyer. All artwork, dies, tools and patterns remain the property of Seller, unless otherwise agreed by Seller in writing.
COLLECTION
Buyer shall, in the event that affirmative action is required on the part of the Seller to collect the amount owning to Seller by Buyer, pay the Seller all costs of collection including reasonable attorneys' fees.
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